Tuesday, 5 January 2010

Braidbar email problem

Braidbar's web host was the subject of an attack before Christmas which added a load of malware code to the sites hosted there. In addition, the SMTP server was compromised, such that email since 17 December hasn't been getting through.

The web host has been promising that it was all sorted, but they are no longer answering the phone or replying to email, and it looks as if they've gone the way of all flesh.

Fortunately, when Peter Mason took over the company, he transferred the domain name registration from the web host to Braidbar. It now turns out that the web host was reselling space on 123.com servers, and that 123 is the Registrar for the domain.

This means that Peter is able to buy a new hosting package direct from 123 and transfer the domain there fairly easily. However, it'll take 48 hours or so to get it all sorted, and in the meantime no email is getting through. Peter will email his contacts book when he's back on line. In the meantime, any urgent emails can be sent to me at bruce(at)nbsanity.me.uk, and I'll forward them to his personal email address.

1 comment:

Anonymous said...

Hi Bruce,

Thanks for the info re Peter's email, I sent him a load of info re our build, I will wait for him to contact us when his new system is up and running and resend.

Trust yoour and Sheila are well and coping with the weather

Take Care

Les & Chris Herriott