Tuesday, 5 May 2009

An easy day, and a gentle day's boating

4th & 5th May

After a solid night's sleep (so that's the answer to insomnia, do more than 20 locks in a day...) we woke to a cool and cloudy morning, with light showers drifting through from time to time.

At eight, the Black Prince hire boat that had been tied behind us set off towards Hatton. We made a more leisurely start, leaving the boat at around half eight to explore Warwick. Despite often coming here to hire boats from Kate Boats in the eighties, we'd never actually been into the town centre.

We found the Castle after about 15 minutes gentle walk from Bridge 50. They were preparing for a Bank Holiday extravaganza, so we didn't go in, but maybe next time we will. Then we had a wander round the town itself, which was, as may be expected, very quiet.

On the way back to the boat, we called in at Sainsbury's and bought just enough stuff to keep us going for the day. By the time we were back on board, it had decided to rain in earnest, so we had a good excuse for a recovery day, loafing about reading the papers, catching up with emails and generally chilling.

Well, it was a Bank Holiday.

This morning we had another relaxed start. We worked down the Cape Two, and filled up at the water point at the bottom. Then we plodded on to Kate Boats in search of diesel and a gas bottle.

As I've said, we used to hire from Kate regularly, when it was being run by Eric Simmonds, a decent man and with a great sense of what we'd now call customer relations. Sadly, things aren't so good now.

They insisted on charging us a 60% propulsion split, in direct contravention of the relevant Revenue and Excise brief. I wouldn't sign the declaration as it stood (it was pre-printed) but crossed out the 60% and inserted 30%, this being my estimate for the next tankful. In the circumstances, I only took 50 litres off them, so they could have sold me around 60 litres more if they'd been playing the game.

I also asked for a full VAT receipt, but was only given the till roll receipt stapled to a compliments slip. Just to round things off, they would only take cash or a cheque from me, although there was a chip and pin card reader in plain view on the counter. Maybe they've lost their merchant status with their card company...

Muttering gently to ourselves, we boated along to the Tesco moorings at Emscote, where we were joined by Kyle and Sabrina. We all walked down to the store, though Brian and John had finished long before we did. In fact, I had to go and get a second trolley to take the overflow of goodies.

The great thing about this store is that you can take the trolley right up to the boat to offload it, so we've been able to replace all the stores we'd run down before leaving the boat, and start building up stocks for catering and drinking at the Crick Show at the end of the month.

After lunching on board, we pottered along to a mooring near Radford Semele village, just short of Radford Bottom lock, the start of the climb up to Napton. It's a very pleasant mooring, just clear of the twin conurbations of Leamington and Warwick, and deservedly popular.

To complete the day's exercise, we walked on to the lock, and had a look for a geocache nearby. We didn't find it, partly because we'd forgotten to take gloves with us, and the nettles are now quite ferocious when hunting for the cache, and partly because it's clearly very cleverly hidden.

We'll have another look for it tomorrow after we go up the lock. On the way back, we noted that Indigo Dream is safe and sound on her towpath mooring – Radford's obviously a better place to tie than Banbury!

Back at the boat, we had a cup of tea, and I sent an email to HM Revenue and Customs, explaining what happened this morning, and asking if there's any way I can recover the overpaid duty on my diesel.

6 comments:

Anonymous said...

Thanks for the reassurance - it's nice to know she's ok. It's good to know that Radford Semele is as secure as it is lovely.
Sue

Roger Millin said...

You have a definite calling as a panellist on GOM ;-)))

Peter said...

As someone who has to deal with Revenue & Customs regularly I would be interested to know what response you get (if any at all) We are looking forward to seeing Sanity at Crick.

bob said...

Hi Bruce, because of the power of the blog your claim for fair treatment at the bowser will become a test case. I hope you are successful and your stand has already empowered other boaties to stick to their guns over the split and the adverse publicity will disuade vendors from "trying it on"

Anonymous said...

Bruce

We had a similar experience, except they refused to allow us to alter the form and would not sell us diesel unless we declared 60/40 I emailed HMRC and this is the reply I got from them:-

***********************************

We are aware that some suppliers have chosen to supply diesel on this fixed basis, in order to minimise administrative burdens. That is a commercial decision for them and perfectly legal.
In these circumstances, it is for the user to decide whether the apportionment offered by the supplier is appropriate for them, that is, it is consistent with what they intend to declare; if it is not, they should not make a declaration to that effect because it would be false and render them liable for a civil penalty. The customer should instead purchase their fuel from an alternative supplier who is willing/able to accommodate the varying apportionment rates of different customers.

******************************

We had no alternative but to buy at the incorrect declaration as it was winter and we needed fuel for the fire. So not very helpful.

Alan

Lazy Days

Bruce in Sanity said...

Thanks Alan - I expect I'll get a similar response in due course.

As you say, not very helpful, but I'm not surprised.

I think I'll start a web page of our favourite and unfavourite boatyards and marinas, with reasons and links to the yards, so that a Google search for one of the places brings it up.

All the best

Bruce